GreetChat — AI-Powered Customer Chat for Local Businesses

Features

Everything your front desk does — without the overhead

GreetChat learns your business and handles the conversations you don't have time for.

🧠

Trained On Your Business

We scrape your website, pull your reviews, and build a knowledge base so the bot answers like your best employee — not a generic AI.

📞

Automatic Lead Capture

When someone wants to book or needs help the bot can't provide, it captures their name, phone, and reason — emailed to you in real time.

⏰

Never Closes

Answers questions about hours, pricing, insurance, and services at 2 AM on a Sunday. No more "we'll get back to you on Monday."

⭐

Knows Your Reviews

Pulls your Google and Yelp reviews so the bot can reference real patient experiences. "We have a 4.8 rating with 200+ reviews" builds trust instantly.

📊

Gets Smarter Over Time

When visitors thumbs-up a great answer, the bot learns from it. Your chatbot improves every week without you lifting a finger.

🔒

Privacy Built In

Phone numbers, emails, SSNs, and credit cards are automatically stripped before reaching the AI. Your customers' data never leaves your control.

How It Works

Live in under 48 hours

We do the heavy lifting. You approve and go live.

We Learn Your Business

We scrape your website, reviews, services, and hours. Then we build a custom knowledge base and send it to you for approval.

You Paste One Line of Code

A single script tag on your website. Works with WordPress, Wix, Squarespace, or any custom site. Takes 2 minutes.

Leads Start Coming In

The chatbot goes live immediately. Every lead is emailed to you instantly, with a daily summary so nothing falls through the cracks.

Pricing

Plans that grow with your business

No hidden fees. No per-message charges. No contracts. Cancel anytime.

Essentials

$300/mo

Everything you need to start capturing leads

A fully trained AI chatbot on your website with lead capture and daily reporting. The core that pays for itself.

✓ AI chatbot trained on your business
✓ Up to 500 conversations/month
✓ Automatic lead capture (name, phone, reason)
✓ Daily lead summary email
✓ Branded chat widget (your colors & name)
✓ Website scraping & onboarding
✓ PII auto-redaction & privacy protection
✓ Conversation history access
− Instant lead alerts
− Review integration
− Performance reports

Get Started

Most Popular

Growth

$500/mo

For businesses serious about growth

Everything in Essentials plus review monitoring, feedback analytics, and a chatbot that learns and improves on its own.

✓ Everything in Essentials
✓ Up to 2,000 conversations/month
✓ Google & Yelp review integration
✓ Monthly performance report
✓ Visitor feedback & satisfaction tracking
✓ Auto-learning from positive feedback
✓ Booking link integration
✓ Top questions & gap analysis
✓ Content review & approval portal
✓ Priority support
− Instant lead alerts
− Premium AI models

Get Started

Enterprise

$800/mo

For businesses that want the best results

Respond to leads in seconds, not hours. Premium AI, white-label branding, deeper knowledge, and integrations that connect your chatbot to everything.

✓ Everything in Growth
✓ Instant lead alerts (real-time email)
✓ Premium AI (GPT-4o / Claude Sonnet)
✓ Up to 5,000 conversations/month
✓ White-label (no GreetChat branding)
✓ Up to 50 pages of website knowledge
✓ AI-powered business insights
✓ Webhook integrations (CRM, Zapier, Make)
✓ Unlimited conversation history
✓ Multi-location support Soon
✓ Monthly content auto-refresh Soon

Feature	Essentials	Growth	Enterprise
AI Chatbot
AI trained on your website & business	✓	✓	✓
Monthly conversations	500	2,000	5,000
AI model	GPT-4o Mini	GPT-4o Mini	GPT-4o / Claude
Real-time streaming responses	✓	✓	✓
Branded widget (custom colors & position)	✓	✓	✓
Smart answer caching (faster repeat answers)	✓	✓	✓
Lead Capture & Notifications
Automatic lead detection	✓	✓	✓
Lead name, phone, email & reason	✓	✓	✓
Weekday lead digest email	✓	✓	✓
Instant lead alert (real-time)	—	—	✓
Webhook to CRM / Zapier / Make	—	—	✓
Knowledge & Setup
Website scraping & auto-setup	Up to 10 pages	Up to 20 pages	Up to 50 pages
White-label (no GreetChat branding)	—	—	✓
Google & Yelp review integration	—	✓	✓
Booking & scheduling link detection	—	✓	✓
Content review & approval portal	—	✓	✓
Custom Q&A management	We manage	Full access	Full access
Automatic monthly content refresh	—	—	✓
Intelligence & Improvement
Semantic Q&A matching (instant answers)	✓	✓	✓
Visitor feedback (thumbs up/down)	—	✓	✓
Auto-learning from positive feedback	—	✓	✓
Top questions & gap analysis	—	✓	✓
AI-powered business insights	—	—	✓
Analytics & Reporting
Conversation history	30 days	6 months	Unlimited
Monthly performance report	—	✓	✓
Staff hours saved calculation	—	✓	✓
Data export (CSV)	—	✓	✓
Privacy & Security
PII auto-redaction (phone, email, SSN, CC)	✓	✓	✓
Domain whitelisting	✓	✓	✓
Rate limiting & abuse protection	✓	✓	✓
Webhook signing (HMAC)	—	—	✓
Support
Email support	✓	Priority	Priority
Onboarding & setup	✓	✓	✓
Multi-location Soon	—	—	✓

FAQ

Frequently asked questions

Everything you need to know before getting started.

How long does setup take?

Most businesses are live within 24-48 hours. We scrape your website and reviews automatically, build your knowledge base, and send it to you for approval before going live.

Do I need any technical knowledge?

No. We handle the entire setup. You just paste one line of code on your website — we'll walk you through it. Works with WordPress, Wix, Squarespace, GoDaddy, and any custom site.

What happens when the chatbot can't answer something?

It gracefully asks for the visitor's name and phone number so your team can follow up. You get an email with the lead's contact info, what they asked, and why they need help — so you can call back with context.

Is my customers' data safe?

Yes. Phone numbers, emails, Social Security numbers, and credit card numbers are automatically stripped before being sent to the AI. We never share data with third parties, and sensitive information is only retained temporarily for lead capture.

Can I control what the chatbot says?

Absolutely. You review and approve every piece of knowledge before the bot goes live. On the Growth plan, you get a review portal to approve individual Q&As and leave notes. You can also set tone, boundaries, and specific instructions.

What counts as a "conversation"?

A conversation starts when a visitor sends their first message and includes all the back-and-forth in that session. If the same visitor comes back the next day, that counts as a new conversation. Most businesses use far fewer than their plan's limit.

What's the difference between Essentials and Growth?

Essentials gives you a working chatbot that captures leads and sends you a daily summary. Growth adds instant lead notifications (so you can call back in minutes, not hours), pulls in your Google & Yelp reviews, gives you monthly performance reports, and lets the bot learn and improve from visitor feedback automatically.

Can I upgrade or downgrade anytime?

Yes. No contracts, no cancellation fees. Upgrade whenever you're ready for more features, or downgrade if your needs change. Changes take effect on your next billing cycle.

Your best employee works 24 hours a day